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בחזרה אל פרטי המלון

חוות דעת של לקוחות שנמסרו לאחרונה

סננו לפי סוג מטייל
מצוין



מ-726 סוקרים
  • מצב/ניקיון בית המלון 8.2
  • מתקנים 7.4
  • מיקום 8.0
  • נוחות ותנאי החדר 8.2
  • תפקוד סגל העובדים 8.4
  • תמורה ביחס למחיר 8.5
  • מזון/חדר אוכל 7.2

5 Javier R.
Spain
03 ינואר 2016
Keep looking
The staff were nic

7 Ann B.
United Kingdom
05 ינואר 2016
Better than average for old quarter
Location good, staff nice
The rooms were newly decorated/ renovated but the bathrooms were old and moldy. Views were non existent unless you had a room overlooking the street. Aircon did not work

8.4 Ann B.
United Kingdom
01 מרץ 2016
Great Staff
Very helpful staff, good location, Ok rooms, book at the front of the hotel if possible

5.3 Giang L.
Vietnam
30 דצמבר 2015
Not recomend
location is convenient to go around.
Breakfast buffet is very poor. Fruits are not filled when it is finished, even it is requested. Bathroom is dirty with old towers. Bed clothes are dirty and old. Staff is not trained well. When I was in the room, by a mistake she went in without knocking the door. Room is very tiny and noisy by the next rooms and corridor. My room has a small window which can be opened outsider in the corridor. I requested to fix it to be able to lock from inside but nobody did it.

5.3 Hiep N.
Australia
08 ינואר 2016
hot water needs upgrade takes ages to heat up
Close proximity, service is good, and the shuttles to the airport
I wouldn't call it a 3 star hotel , compare to Ho chi Minh city this would be a 1 star... Bath room needs upgrading , hot water u need to wait quite a while for it to heat up , in all u get what you pay for

7.3 Maria J.
United States of America
18 ינואר 2016
Close to the train station, friendly staff
Location, staff, a/c
I was backpacking with my husband and my sister and we only got the room so we could really shower and drop our bags before taking the overnight train to Lao Cai. The room was perfect for what we needed. Small - but it had wifi, a hot shower and a/c. I think it would be fine if you choose to stay there for a couple of days - we just didn't need to do that (we showed dropped our bags to walk around the city and then left for the train in about 6 hours). The staff was very accommodating and ready to help with any of our needs. The room was small with no windows, but again - it served its purpose. I think it was a great value and walking distance from the train station and other sites in the old down of Hanoi.

5 JIWON S.
South Korea
18 דצמבר 2015
very cold in the room, but aircon helped.
very cold in the room, but aircon helped.

9 manfred S.
Germany
11 דצמבר 2015
Pleasant stay in the heart of hanoi
Comfort, staff and price-value
Very good- although the beds could be softer!

8.7 Masoud Z.
Canada
11 דצמבר 2015
Hotel is ok, rooms are clean. Staff is amazing.
Staff, location, and
The staff went out of there way to make our day. They consistently made sure we had all the info about our travels and made sure our stay was as comfortable and smooth as possible, especially Lee and Joy. The hallways are a bit dirty but the rooms are clean and in the 3 days we were there they cleaned it twice. The breakfasts were not amazing but consistently good. They were good with the advice they gave us, however, we preferred to go our own route to avoid the touristy treks. Otherwise, we totally enjoyed our stay and will definitely return if/when we're back in Hanoi. Thank you Joy, Lee, and all staff.

10 manfred S.
Germany
06 דצמבר 2015
Pleasant stay in the heart od hanoi
Room, service, price-quality
A very nice experience- the beds could be a bit softer though!