בחזרה אל פרטי המלון

מצוין 9.2
בהתבסס על 541 חוות דעת

חוות דעת של לקוחות שנמסרו לאחרונה

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מצוין



מ-541 סוקרים
  • מצב/ניקיון בית המלון 9.4
  • מתקנים 9.0
  • מיקום 9.5
  • נוחות ותנאי החדר 9.2
  • תפקוד סגל העובדים 9.4
  • תמורה ביחס למחיר 9.2
  • מזון/חדר אוכל 8.8

Nam D. מסינגפור
מטיילים בודדים
שהה לילה אחד ב- אוגוסט 2014
Good value, clean, well located hotel
Value for money, location, cleanliness
I enjoyed my stay at the hotel. Staffs are friendly. Room is clean. Really good for value. In the central of all the night activities yet it is quiet in the room. My rating for the food does not justify the food btw, i did not eat at the hotel.
נחוותה חוות דעת בתאריך 24 אוגוסט 2014

Shoo L. מסינגפור
בקבוצות
שהה לילה אחד ב- יולי 2014
Neat cozy establishment
Friendliness of staff, location, value for money
Cozy "boutique" style hotel. located here local eateries and money changer (Adjacent street) near night market.
נחוותה חוות דעת בתאריך 08 אוגוסט 2014

Hue N. מויאטנם
זוגות
שהה 2 לילות ב- אוגוסט 2014
Excellent
Clean room, great service, good location
I am satisfied with everything at the hotel
נחוותה חוות דעת בתאריך 08 אוגוסט 2014

Joyce X. מסינגפור
בקבוצות
שהה 3 לילות ב- יולי 2014
Best Hotel & Service!
Location, Service, Food
Great Service, Value for money rooms and amenities, gotta try the restaurant's food (Bun Cha especially). Great Location, accessible to all the food and night market on the weekends. didnt have to walk far for anything. Recommends SF Spa too near the hotel. Best Vietnamese Massage. do arrange for airport transfer with them @ 18 USD per way. They advised that taxis on the street are not very reliable.
נחוותה חוות דעת בתאריך 06 אוגוסט 2014

Emily T. מאוסטרליה
משפחות עם ילדים קטנים
שהה 3 לילות ב- אפריל 2014
Awesome Hotel
Staff, Location and Cleanliness
We had a fantastic time in Hanoi and it all started when we checked in to Essence Hanoi Hotel, with a 1 year old and the heat they had us cooled down and smiling withing a minute. Everyday we were greeted with such friendliness. The breakfast was fresh each day and delicious. Our Room whilst small (still had a king bed plus a port a cot, chair and table and could move around ok)and no window was excellent. The room was very clean and didn't smell at all. Had a bath so we could even bath our daughter. Close to shopping and attractions, walk out and you can start shopping straight away. The highlight was the morning the street flooded and I watched the staff carry a business man out to the car so he didn't get wet and still made it to the airport on time. This hotel is all about making you feel great and the staff do that for you everyday with a genuine smile. We definitely plan on returning to Hanoi and would recommend this hotel as a place to stay.
נחוותה חוות דעת בתאריך 05 אוגוסט 2014

norman P. מאוסטרליה
זוגות
שהה 5 לילות ב- יולי 2014
The Essence of Excellence
the friendly service, the excellent cuisine highlighting upper end Vietnamese food, superb location
From the attentive greeting, informative check in and impressive room, our stay started well and continued to be high standard. We were given a comprehensive map of the city which made sightseeing easy. The staff were always friendly yet unobtrusive. The facilities in the room including a laptop of we had needed it were excellent - all the usual items , safe, robes, slippers, coffee, toiletries all top class. Thoroughly recommended
נחוותה חוות דעת בתאריך 01 אוגוסט 2014

Miroslaw S. מפולין
אנשי עסקים
שהה 5 לילות ב- יולי 2014
Good to be here again...
Staff, Location, Atmosphere
Wonderful location in the centre of Old Quarter, just near Bia Hoi corner occupied by many tourists. Very Attentive Staff - friendly atmosphere, cosy but small room. My room was definitely smaller then showed in room description.
נחוותה חוות דעת בתאריך 23 יולי 2014

Chandra M. מהודו
משפחות עם ילדים גדולים
שהה 3 לילות ב- יולי 2014
a 5 star hotel in a 3 star space
service location breakfast
Brilliant
נחוותה חוות דעת בתאריך 20 יולי 2014

Neil T. מאנגליה
זוגות
שהה לילה אחד ב- יולי 2014
Great value for money
Location, food, friendly staff
This hotel is great value for money. Located within the old quarter close to shops and a short distance to Hoan Kiem lake. Staff were very friendly and helpful. They would try to sell tours/packages, just like all the other hotels in Vietnam, but you could always give them a polite no. Staff organised a taxi for us to the train station (45000-50000 dong) and confirmed our taxi to Sa Pa. The room was cosy, hot water for the shower and complimentary fruit and water provided. Bed linen was a bit rough. Food at breakfast was excellent. We dined several times there for dinner too -service and food again were excellent.
נחוותה חוות דעת בתאריך 18 יולי 2014

Andre K. מגרמניה
זוגות
שהה 3 לילות ב- יוני 2014
Great Hotel - Great Service
The room (as the hotel itself) was well equipped and clean with a nice traditional touch to it. The food was also very good. Above all though, we were very impressed with the service.
Amazingly friendly, courteous and capable staff, clean rooms, good breakfast and other dishes. All this in combination with a ideal location in the heart of Hanoi. Great value for money - 100% recommendation!
נחוותה חוות דעת בתאריך 01 יולי 2014