בחזרה אל פרטי המלון

מצוין 8.9
בהתבסס על 362 חוות דעת

חוות דעת של לקוחות שנמסרו לאחרונה

סננו לפי סוג מטייל
מצוין



מ-362 סוקרים
  • מצב/ניקיון בית המלון 9.3
  • מתקנים 9.7
  • מיקום 8.4
  • נוחות ותנאי החדר 9.2
  • תפקוד סגל העובדים 9.2
  • תמורה ביחס למחיר 8.6
  • מזון/חדר אוכל 8.5

Joan L. מסינגפור
מטיילים בודדים
שהה 4 לילות ב- יוני 2015
Amazing place for some quiet Me Time
Service, Tranquility, Atmosphere
נחוותה חוות דעת בתאריך 27 ספטמבר 2015

jin S. מסין
זוגות
שהה 2 לילות ב- ספטמבר 2015
Very good service, facilities, very clean
service, swimming pool, clean, close to beach
quiet and relaxing living in this hotel; very good service, room servant will guide you to room and let you choose pillows out of 3 kinds; as well as Belair and flowers; it's a pity they don't change flowers everyday. Room is clean and smells very relaxing. There's free shuttle bus to surin seafood market. Not many tourists which means you can enjoy the quietness; close to beach; close to convenient stores; will choose to stay next time!
נחוותה חוות דעת בתאריך 09 ספטמבר 2015

Hugo A. מאוסטרליה
זוגות
שהה 7 לילות ב- אוגוסט 2015
Used to be good, changed to very average
Close to beach, nice pool, quiet
I have been to Twin Palms five times over five years and it used to be excellent. Now days, it's gone down hill and become, in my view, average. Would I go again, NO
נחוותה חוות דעת בתאריך 12 אוגוסט 2015

Kenny T. ממלזיה
זוגות
שהה 2 לילות ב- יולי 2015
Getaway from the city and crowd
Love this hotel. Quiet beach. Clean. Excellent service. Delicious breakfast. Favourite was the lagoon pool. Catch beach club bel
נחוותה חוות דעת בתאריך 27 יולי 2015

Chris L. מאוסטרליה
משפחות עם ילדים גדולים
שהה 3 לילות ב- יולי 2015
Very nice
Value for money, great staff, nice food
Good!
נחוותה חוות דעת בתאריך 23 יולי 2015

Keith B. מארה"ב
מטיילים בודדים
שהה 3 לילות ב- יולי 2015
Nice hotel but had some problems
location, comforatable bed, and pool
Let me first state that Twinpalms is a very nice hotel, great location a very short walk from Surin beach. They are partnered with some of the beach restaurants and bars which make it very nice. Staff was very attentive but not always understanding the problem. Some times to attentive. The breakfast was very good and wide range of selection. Sparklingly wine to be included in a free breakfast is always nice! Now for the bad. #1 After checking in and leaving the room for the first time I went to use the room safe. When I put in a code it gave me an error and tried a few times. Being a frequent business traveler I know that this was not your typical user error and called the front desk. After three phone calls from the desk (four including the one I made) they send someone to the room. 15 minutes of the person trying to reset it I gave up and left dropping my items at my friends room. Upon returning the safe was replaced. I noticed it was not bolted down and it was very easy to remove and carry for long distances. Three more phone calls someone came to the room and bolted it in. The hotel did bring a bottle of sparklingly wine to my room for the inconvenience. #2. Right before checking out I was packing and I always remove the bed cover to ensure that I didn't leave anything behind in the bed. I noticed there was an old blood stain the size of a coaster on the edge of the fitted sheet. I showed this to the hotel when checking out and they asked me to email the picture. What bothered me is the first reaction was not to apologize but questioned how this occurred as house cleaning changes the sheets daily. Even when speaking to the supervisor her reaction was the same. Before leaving they did apologize. Overall nice hotel but felt that it was not meant to be an over the top experience for me. I would only recommend Twin Palms if you are wanting to stay at Surin Beach. I would not recommend it if you are open to other beaches in Phuket.
נחוותה חוות דעת בתאריך 20 יולי 2015

worakrit J. מתאילנד
אנשי עסקים
שהה לילה אחד ב- יולי 2015
Good services, and location
Services, staffs, and location
I was good, the hotel is fantastic. Facilities are perfect, internet connection is so stable.
נחוותה חוות דעת בתאריך 11 יולי 2015

Emma W. מאנגליה
בקבוצות
שהה 9 לילות ב- יוני 2015
Luxurious and calming
Peaceful, luxurious, relaxing
The staff could not have made this a nicer experience. The attention to all the little details took this hotel from great to absolutely superb! I would definitely go again
נחוותה חוות דעת בתאריך 10 יולי 2015

Naveen P. מארה"ב
זוגות
שהה 4 לילות ב- יוני 2015
Great Hotel
Customer Service, Pool, Resort
Amazing hotel and very friendly service. I really enjoyed my stay. Great for couples looking for a quiet/relaxing get away.
נחוותה חוות דעת בתאריך 23 יוני 2015

Noel W. מאוסטרליה
זוגות
שהה 3 לילות ב- יוני 2015
Great relaxing stay
Location, staff, pool
Really enjoyed the location, the fruit basket and free cocktail every night. Service was great and staff helpful.
נחוותה חוות דעת בתאריך 15 יוני 2015