בחזרה אל פרטי המלון

2015
טוב מאוד 7.9
בהתבסס על 12233 חוות דעת

חוות דעת של לקוחות שנמסרו לאחרונה

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טוב מאוד



מ-12233 סוקרים
  • מצב/ניקיון בית המלון 8.4
  • מתקנים 7.8
  • מיקום 7.6
  • נוחות ותנאי החדר 8.3
  • תפקוד סגל העובדים 8.1
  • תמורה ביחס למחיר 8.0
  • מזון/חדר אוכל 6.9
חוות דעת אותנטיות

Bing W.
הונג קונג
29 אוגוסט 2016
Standard require update and more personal touch in general both service & amenities
FO: require to improve on efficiency and attention to details regarding reservation and property management. The up side is although the receptionist is not local and does not speak Cantonese but she is very patient on processing out inquiry and checking in at middle of the night. Hskp: Rooms are clean however it would be better if the amenities can be updated in the sense on adding more personal touch into it. Such as: design of amenities, branding and giving a sense of unique feeling to every in-house guest. Others: It was disappointed by not providing charger for our mobile phone (Samsung). Lobby can be enhancing by adding on more carpets instead to reduce noise also can provide a bit more luxury feeling upon arrival. PA should not clean the main entrance in the middle of the day where is the peak for hotel's traffic in result this can avoid unnecessary accidence. Taxi stand should enlarge for guest line up space where hotel should consider guest might have luggage and it is very inconvenience and uncomfortable for guest during lining up. Thank you and wish this might assist in building up future quality stay for every guest.

Aileen B.
סינגפור
28 אוגוסט 2016
Short holiday in Royal hotel
This place is value for money, I love the room and the view, it's near to the Ruins of St. Paul and other places of interest it's not difficult to go around cos there's a shuttle bus all around of course if you are new in a place you will think it's far but it's actually not, and our hotel is very clean I love how it's looks like, the food is good so many choices. The staffs are very helpful, accommodating and polite. Surely I will recommend this to other Travelers.

MAU H.
הונג קונג
25 אוגוסט 2016
reasonable price
good location

Bee S.
מלזיה
25 אוגוסט 2016
Nice service, clean and value for money
The room is clean and nice. Good service and staff is friendly even bellboy can tell us direction to tourism place. The location is near to famous tourism place but need to walk a distance or take bus. Bustop is 5 mins walk. It is value for money since it is 5 star hotel and bed is comfort.

Beng L.
סינגפור
23 אוגוסט 2016
Great value. Spacious room. Well equipped. Clean.
Was there for a night. Good location. Room is nice. Wash room well equipped.

LINA L.
הפיליפינים
23 אוגוסט 2016
Friendly staff!
..

Chi L.
הונג קונג
22 אוגוסט 2016
good
good

YU-LUN H.
טייוואן
19 אוגוסט 2016
Great stay!
Near to historic centre of Macau. The room is very clean and the staff is kindly to help.

Dunstan L.
מקאו
18 אוגוסט 2016
best value
best value

Joel H.
אוסטרליה
17 אוגוסט 2016
Do not understand this question
I always stay here and this time my fiancé stayed. very happy


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