בחזרה אל פרטי המלון

2015
טוב 7.3
בהתבסס על 10985 חוות דעת

חוות דעת של לקוחות שנמסרו לאחרונה

סננו לפי סוג מטייל
טוב



מ-10985 סוקרים
  • מצב/ניקיון בית המלון 7.4
  • מתקנים 6.7
  • מיקום 8.0
  • נוחות ותנאי החדר 7.3
  • תפקוד סגל העובדים 7.2
  • תמורה ביחס למחיר 7.4
  • מזון/חדר אוכל 6.4
מיין לפי
חוות דעת אותנטיות

Sing S.
סינגפור
13 אפריל 2012
Good location but small rooms
Good location
I booked a twin room with an added bed. The room was very congested after an extra bed was added in. And the extra bed was not comfortable. I couldnt find a triple bed (hotel room) in the on-line booking and I didnt expect the space for the superior bedroom (2 persons) with an added bed to be very constraint. However, the location of the hotel is good. It is a walking distance to the casinos and eating outlets. The staff was pretty friendly.

Geraldine C.
ארה"ב
12 אפריל 2012
Great hotel for the price
Clean and modern rooms and cheap!
I agree with other reviews that the Emperor was hard to find. Not to mention there is the Grand Emperor Hotel which is more popular and people might confuse with when you ask for directions. Overall, the room was nice. The beds were comfortable and bathrooms were clean. I did notice the stains on the floor, but it was not an issue for me as I never walk barefoot anyway. The hallways and elevators had a strong odor. Luckily, this odor did not seep into the room. I would stay here again just because the price was reasonable.

Genghis E.
הפיליפינים
12 אפריל 2012
Great Location
Hotel is clean and great location
If you want to be part of the action then this hotel is the best place to be in Macau. It is close to all the big named hotel and your smack in downtown Macau. They said that there were renovations on the hotel but saw only touch ups.

YANG J.
טייוואן
12 אפריל 2012
Frustrated Communication
location
It was late when we checked in the hotel. Due to whatever reason, I could not find or remember where did I keep the breakfast coupon. I immediately called the front desk and explained my situation. I expected a warmth reassurance that we could still enjoy the hotel breakfast service. However the hotel staff replied impatiently that there was nothing they can do but required us to pay for the breakfast because "it's the rule without any exception." I wonder what does "customer satisfaction or consumer-first business" really mean to the hotel management?

Jing C.
סין
12 אפריל 2012
Clean room and convenient location
It is ten minutes' walk from Lisboa Hotel and I love the clean and comfortable room. The breakfast is great.
i think it is a wise choice for me to pick up this hotel. the free shuttle bus is available almost every half an hour at the macau-hk ferry terminal and 10-minutes' drive to get to the hotel. the room is clean and neat. the price is also not bad for a three-star hotel with 15% discount. the area is pretty downtown and close to the grand lisboa hotel and casino surrounded by other large casinos also. the breakfast was included, with a variety of choices. however, the restaurants nearby are just fine.

winnie S.
מלזיה
12 אפריל 2012
Is a great location, clean & service with smile
You can get meal, bus station & shuttle bus easily.
i will select emperor hotel if i travel to macau again.

Helen M.
הפיליפינים
11 אפריל 2012
Good location and comfortable beds.
There are a few restaurants around the hotel which are not too pricey.
our stay was a relatively good stay except that at bedtime, we hear a few ticking sound which i suspected to be like dripping rainwater, as it was raining during the time we visited macau. probably, one of the gutters have a hole where water sips in to the interior of the hotel and therefore drip. we did not bother complain about this as we were staying only for one night.

Chee G.
סינגפור
11 אפריל 2012
Good location.
Spacious room and comfortable bag
Good location and comfortable bed. Closed to tourist attractions and casino. I really love the room.

CHANG Y.
סין
11 אפריל 2012
Quite acceptable hotel
Quiet, good location, breakfast included, free internet
The most advantage is the good location, clean&quiet. The majority of attractions and casinos within walking distance. Including a simple breakfast, but every day almost the same. Free wired network, although the speed is often very slow, also has Wifi but not free. In the second floor of the hotel could experience one of the famous sauna in Macau. Few hotel shuttle to the pier, but never seen came back from the pier. Nevertheless, it is a quite acceptable hotel, if the price is a bit lower.

Mei Y.
ארה"ב
10 אפריל 2012
Excellent location with great services
excellent services, prompt reply
I have stayed a total of 2 nights in this hotel during March. I have made an emergency booking with Agoda last minute before I checked in the hotel on the same date, which I forgot to save my confirmation message completely. The hotel staff was unable to trace my reservation (they did not generate a confirmation number...), but he was nice enough to give me access to the business center and make a quick email check (during the check, a lady served tea... extremely courteous even before I was able to be check in.) Most unfortunately my reservation did not go through on the same night, but they managed to find an executive room for me and let me check in as a walk-in at the moment. Just when I thought "oh well, probably Agoda's reservation will be canceled for a penalty fee since I've checked in as a walk-in", the staff received the confirmation on the next day, called me up, and told me they will refund in full for the walk-in price I have paid and keep the Agoda reservation charges. I have extremely thankful for their prompt response on such a tricky matter. The price offered in Agoda was great for the light season- I got fruit plate and free contents in mini fridge for a great nightly rate, plus breakfast vouchers for a buffet. All the housekeeping staffs were extremely friendly. Small pt deduction on food served in room services. It might not be a good option if you are looking to fill your stomach in a hurry (except for the fried rice I have ordered... that was the only great item on the menu). The room is big and comfortable in general and I have some great sleep during the short stay. Since Macau is small in general, location for this hotel is central and close to all the activities this island can offer.